Why Choose Us?
At United IGS, we are more than a back-office support provider—we are an extension of your title and settlement team. Our focus is on delivering accurate, timely, and scalable solutions that help you close more files with confidence.
Client Onboarding Process
QUALITY, COMPLIANCE & SECURITY
Delivering Accuracy, Compliance & Data Protection in Every Title File
At United IGS, every Title Search, Title Examination, Title Commitment, Closing Support, Settlement Service, Post-Closing, Title Curative, and Property Research file is managed through standardized quality controls, compliance-driven workflows, and enterprise-grade security protocols. Our commitment is to deliver accurate, secure, and timely title solutions that meet your operational and underwriting requirements.
Quality Assurance Framework
Data Security & Confidentiality
An Extension of Your Title & Settlement Team
Accurate, timely, and scalable back-office solutions that help you close more files with confidence — delivered by a partner that shows up like part of your team.
Six Reasons Title & Settlement Leaders Choose United IGS
At United IGS, we're more than a back-office support provider — we're an extension of your title and settlement team. Our focus is on delivering accurate, timely, and scalable solutions that help you close more files with confidence.
Cost Reduction
Substantial reduction in operational cost per file through lean staffing models, optimized workflows, and offshore delivery — without compromising on quality.
White-Label Delivery
Every file is delivered on your templates, under your brand, in your production platform — your clients never see a handoff.
Faster Turnaround Times
Time-zone advantage keeps your files moving overnight, so mornings start with completed work — not backlogs.
Robust QA Framework
Every file passes through structured quality checkpoints aligned to your SOPs, ALTA Best Practices, and underwriter guidelines before delivery.
U.S. Title-Trained Professionals
Specialists trained in U.S. real estate law, state-specific title practices, ALTA standards, and underwriter production requirements.
Scalable Operations
Absorb refi surges, portfolio migrations, and volume spikes without in-house hiring — capacity scales up and down with your pipeline.
Client Onboarding Process
A structured seven-step engagement designed to integrate United IGS into your operation with minimum friction — from first call to full production.
Discovery Call & Requirements Analysis
We begin by understanding your title production workflow, settlement process, software platforms, turnaround expectations, quality standards, state requirements, and current operational challenges. Our team identifies opportunities to improve efficiency while reducing operational costs.
Workflow Assessment & Solution Design
Our specialists review your existing processes and design a custom offshore workflow aligned with your SOPs, underwriter guidelines, quality checkpoints, turnaround SLAs, and reporting requirements.
Pilot Project & Knowledge Transfer
We conduct a pilot engagement using your live or sample files to ensure seamless integration with your operations. During this phase, our team receives comprehensive training on your procedures and expectations.
Secure Team Setup & System Integration
A dedicated production team is assigned exclusively to your account. Secure access, communication channels, file management protocols, and performance dashboards are established to ensure confidentiality and operational efficiency.
Production Go-Live & Quality Assurance
Live production begins with a multi-level Quality Assurance process. Every file is reviewed for accuracy, compliance, and completeness before delivery, ensuring consistent turnaround times and reduced rework.
Performance Monitoring & Continuous Improvement
We monitor key performance indicators including turnaround time, accuracy, productivity, service levels, and client feedback. Regular operational reviews help optimize workflows and improve overall efficiency.
Scale with Confidence
As your business grows, United IGS rapidly scales dedicated resources to support increasing file volumes without compromising quality, security, or turnaround time.
Delivering Accuracy, Compliance & Data Protection in Every Title File
At United IGS, every Title Search, Examination, Commitment, Closing, Settlement, Post-Closing, Curative, and Property Research file is managed through standardized quality controls, compliance-driven workflows, and enterprise-grade security protocols.
Multi-Level Quality Review
Every Title Search Report, Commitment, Policy, Closing Package, and Settlement File undergoes multiple quality checkpoints before delivery.
Client-Specific SOPs & Underwriter Guidelines
Each client receives a customized workflow aligned with your SOPs, underwriting requirements, production guidelines, state regulations, and preferences.
SLA & Turnaround Monitoring
Dedicated production teams monitor Turnaround Time (TAT), Service Level Agreements (SLAs), productivity, and file priorities for consistent delivery.
Compliance & Audit Reviews
Regular internal audits verify adherence to ALTA Best Practices, client quality standards, document accuracy, and regulatory compliance.
Continuous Process Improvement
Performance analytics, client feedback, root-cause analysis, and operational reviews drive continuous improvements in accuracy and productivity.
Secure Infrastructure & VPN Access
Secure VPN connectivity, encrypted communication channels, protected workstations, and controlled network access safeguard confidential client information.
NDA-Bound Dedicated Teams
Every team member signs comprehensive Non-Disclosure Agreements and receives ongoing training on confidentiality, data privacy, and information security.
Role-Based Access Control
Access to systems, production files, and client data is granted strictly on a need-to-know basis using role-based permissions.
Client Data Confidentiality
Strict confidentiality protocols govern every stage of the Title Search, Settlement, Closing, Escrow, and Post-Closing process for sensitive information.
Business Continuity & Disaster Recovery
Robust backup systems, disaster recovery procedures, and business continuity plans ensure uninterrupted operations and rapid recovery from disruptions.
See what United IGS can do for your operation.
Book a discovery call to get a tailored proposal aligned to your workflow, SOPs, and turnaround targets — no obligation.